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Frequently Asked Questions

Here are some of our more commonly asked questions, but if you’d still like to chat, we’d love to hear from you!

Can I come and inspect a product before I purchase?2021-09-17T14:48:53+12:00

Absolutely you are most welcome, just give us a call on (04) 232 7802 before you come.

Do you cater for the little beekeeper or just the commercial guys?2021-09-17T14:48:30+12:00

Hive World is there for all beekeepers big or small and we will be delighted to assist you. We believe in treating every customer as if they were our only customer.

When will I get my order after submitting it?2021-09-17T14:47:28+12:00

Service means everything to us, it will be on the very next available courier.

What if I am for some reason not entirely delighted with my purchase of a particular product?2021-09-17T14:46:49+12:00

All our products are covered by a full money back guarantee within 10 days, if you are not entirely delighted with the product, providing it is sent back in the same new condition it left us, we will refund, providing it wasn’t specifically bought in to order, so this means you can invest with confidence knowing there is no risk to you.

What if I urgently need a product after hours or on a public holiday?2021-09-17T14:46:14+12:00

Just call us we will move mountains to assist our customers.

What if I want a product that is not showing on your website?2021-09-17T14:45:32+12:00

Please let us know and we will stock it for you if at all possible, our range is always expanding and we are always looking for ways to support you better.


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