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FREE FREIGHT OVER $300* TO THE NEAREST PBT DEPOT COND APPLY

Call Us: 0800 000770

FAQs2023-02-13T15:02:17+12:00

Frequently Asked Questions

Here are some of our more commonly asked questions, but if you’d still like to chat, we’d love to hear from you!

Can I come and inspect a product before I purchase?2023-02-14T12:17:23+12:00

Can I come and inspect a product before I purchase?  Absolutely,  you are most welcome.

Our store at 16 Wall Place, Kenepuru in Porirua, is open Monday to Friday, 7.30 am to 5.00 pm.

Feel free to give us a call on 0800 000 770 if you are from out of town and visiting outside these hours.  We might be able to stretch it!!

 

Do you cater for the little beekeeper or just the commercial guys?2023-02-14T09:30:00+12:00

Do you cater for the little beekeeper or just the commercial guys?  Hive World is there for all beekeepers big or small and we will be delighted to assist you.

We believe in treating every customer as if they were our only customer.

When will I get my order after submitting it?2023-02-14T09:33:32+12:00

When will I get my order after submitting it?  Service means everything to us here at Hive World.   Your order will be on the very next available courier.

What if I am not entirely satisfied with my purchase of a particular product?2023-02-14T08:59:05+12:00

All our products are covered by a full money back guarantee. This is providing they are returned within 10 days in the same new condition they left us.

The only exception to this, is if the product was specifically bought in to order.

This means you can invest with confidence knowing there is no risk to you.

Is it possible to purchase a product after hours or on a public holiday?2023-02-14T12:10:49+12:00

Is it possible to purchase a product after hours or on a public holiday?  I urgently need some supplies.

Just call us we will move mountains to assist our customers.

What if I want a product that is not showing on your website?2023-02-14T10:18:07+12:00

What if I want a product that is not showing on your website?

Please let us know and we will stock it for you if at all possible.  Hive World’s range is always expanding and we are always looking for ways to support you better.

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